Microsoft customer service telephone hack?

Is anyone aware of a situation in which the Microsoft Corporation telephone customer support network has been hacked.  This issue was raised to me by a technical support person who answers their publicized telephone number. The effective information provided was that when calling Microsoft one could not be sure whether or not one is speaking to an authorized representative of their company.

I am inevitably concerned about the security of my computers and I found this surprising and disturbing.

–RV

About rawlinsview

News and political commentary from the point of view of the social interests of the international working class.
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